CONSUMER COMPLAINT

As part of our dedication to the industry's well-being, we at AICA offer a specialized Consumer Complaint Service. We understand the significance of a robust consumer experience and are committed to addressing your concerns. With our service, your voice contributes to industry improvements, driving a positive change and ensuring a stronger consumer landscape."

STEPS TO LODGE A COMPLAINT

Steps 01

Fill up your personal and service provider’s information.

STEP 02

Explain your complaint and the issue you experienced. Provide as much detail as possible.

STEP 03

Request resolution after explaining your complaint in description box. example; a refund, corrective service, or compensation.

STEP 04

Upload documents example, receipts, conversation record with service provider, pictures of treatment area and others that are applicable.

STEP 05

Acknowledge and submit 

Contact Details
Complaint Description

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